Betreff: Re: Neuer Federation jetzt erhältlich! UPDATE 19.04.

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Also ich hab heute folgende Mail bekommen:

Hi Marc ,

thanks for the order!

Your Fed Deluxe 4 is in stock and will leave next post via Air Mail as requested.

The hat should arrive in 5 - 10 days from dispatch date.

If after fourteen days the goods have not arrived, please contact us immediately by email so we may trace the article. Do not be patient!

Damaged goods:

In the unlikely event the hat is damaged in transit, please register a complaint with your postal authority or on the form you sign to accept the goods. This will speed up any insurance claim we make at this end.

Shaping the hat negates your ability to return the hat for refund. Please ensure it is the correct fit, and to your liking before turning it into something else. Instructions are included with your hat.

For further assistance the following links may help

Shaping your hat -

http://www.hatsdirect.com/hat-info/shaping.html

Changing the Ribbon

http://www.hatsdirect.com/hat-info/ribbon.html (not necessary for most people)

Size problems, please read carefully as steps outlined here may negate your ability to return the hat

http://www.hatsdirect.com/...djust.html

Best regards,
Jenny Nethercote
sales@hatsdirect.com

Hab jetzt mal stumpf alles kopiert ;).